Consumer revocation instruction
Consumer revocation instruction You can submit your contract declaration of two weeks without specifying in text form (e.g. letter, fax, e-mail, cancellation form) or if you call the item more widely before the deadline expires by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery). The revocation must be sent to:
Louis Guntrum Weinkellerei GmbH
Phone: 06133 / 9717-0
Fax: 06133 / 9717-17
Consequences of cancellation
In the case of an effective revocation, the mutually received services are to be returned and any benefits drawn are to be surrendered. If you cannot return the received service in whole or in part or only in a deteriorated condition, you may have to compensate us for the value. You have to bear the costs of the return if the goods delivered correspond to the goods ordered. Otherwise, the return is free for you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your declaration of cancellation, for us with its receipt.
Please download the cancellation form here and fill it in and send it back to us: